What to do after a road traffic accident

At the accident scene

1. 1

   Protect people and the scene

   If anyone is injured or killed, remain at the scene, do what you can to prevent further danger and notify police. Do not alter the scene except where necessary for assistance or safety.

2. 2

   Determine whether a police investigation is needed

   Police always investigate where there are injuries or fatalities and in other prescribed cases, for example if a participant leaves, alcohol or drugs are suspected, or you expressly request it. Do not try to determine liability yourself.

3. 3

   For material damage only, move vehicles if safe

   Where possible, immediately move vehicles from the carriageway and allow traffic to proceed. Do not leave before completing and signing a European Accident Statement or otherwise exchanging personal and vehicle data.

4. 4

   Record facts and exchange information

   Photograph vehicle positions, damage and relevant traces where safe. Record the other driver's details, registration, insurer, policy and witnesses. The European Accident Statement records facts; signing it is not an admission of liability.

5. 5

   Notify the appropriate insurer

   For damage caused by a Croatian-registered vehicle, a claim is generally submitted to the responsible vehicle's insurer. For an unknown, uninsured or foreign vehicle, check HUO's official instructions before submitting a claim.