Personal documentsEditorially reviewed 02/09/2026

Lost or stolen Croatian identity card

Report its disappearance or suspected misuse immediately, protect your eID certificates and apply for a new identity card.

Price from

€13.27

Usual time

Up to 30 days

Responsible institution

MUP

How to apply

This procedure has one application method.

Submit the application to the responsible institution according to its current instructions.

Selected: 0 of 3

Another public document with a photoFor example, a passport or another public document that can verify your identity.Bring it when applying for a new card if you have one; do not attach the lost card.
35 × 45 mm colour photographThe photograph must faithfully show your current appearance.Not required if the Ministry has a suitable photo used for an identity card or passport in the past five years and your appearance has not changed significantly.
Proof of paymentIf you pay by online banking, print the proof and attach it to the new-card application.Not required if you pay by bank card when submitting the application.

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1
Report the disappearance to police immediately
Report a loss, theft or suspected misuse at the nearest police administration or station. Also report finding the card.
2
Suspend certificates immediately if needed
If you use the electronic part of the eID card, you can request certificate suspension on the My eID portal. This does not replace the mandatory police report.
3
Choose the production time for a new card
Choose the regular, accelerated or urgent procedure based on how soon you need the new card.
4
Prepare the new-card application
Prepare another photo document if you have one, a photo if needed, and proof of payment if you are not paying by card.
5
Apply in person
Submit the new identity-card application at a police administration or station that handles administrative matters.
6
Collect the new identity card
Collect the card and security envelope at the police administration or station where you applied.

Procedure	Price	Deadline
Regular procedure Issue of a new identity card with one or two electronic certificates.	€13.27	Up to 30 days
Regular procedure without certificates for people aged 70+ Available to people aged 70 or over who choose a card without certificates.	€9.29	Up to 30 days
Accelerated procedure Faster production of a new identity card.	€25.88	Up to 10 days
Urgent procedure The fastest available production of a new identity card.	€66.36	Up to 3 working days

Report disappearance, suspected misuse and finding the card without delay. Late reporting is an offence.
Once reported missing, the card becomes invalid and suspension of its certificates begins.
There is no 15-day deadline to apply for a new card after loss or theft; that deadline applies to other reasons for replacement. However, an adult with registered residence in Croatia must hold a valid identity card.
If the card is found within eight days of certificate suspension, report the finding so the certificates can become valid again. After eight days they are automatically revoked.
If your card is lost or stolen abroad, report it to the nearest Croatian diplomatic mission or consular office and to police in the country where it happened.

Waiting several days before reporting the disappearance or not reporting that the card was found.
Mistakenly treating online certificate suspension as a substitute for a police report.
Trying to use a card after it has been reported missing.
Not bringing another public photo document when applying for a new card, despite having one.
Travelling abroad after losing an identity card with only proof of application, which is not a travel document.

Information was editorially reviewed on 02/09/2026. Before applying, check the latest information on official websites.

Report incorrect or outdated information. Your report is a signal for editorial review and does not change the guide automatically.