Cost
No application fee; reimbursement is EUR 0.11 per kilometre for the shortest road route, not the actual travel cost
Healthcare
HealthcareEditorially reviewed 02/09/2026
Travel-cost reimbursement for treatment
Check whether you are entitled to reimbursement of travel costs to a contracted healthcare provider and collect the required confirmations.
Usual time
Depends on document verification and HZZO payment
Responsible institution
HZZO
How to apply
This procedure has one application method.
In person or by another permitted method
Submit the application to the competent institution following its current instructions.
Required documents
Selected: 0 of 4
In person or by another permitted method
Selections are saved only in this browser. We do not store document numbers or personal data.
Steps
In person or by another permitted method
- 1
Check the conditions before travelling
You must generally be referred to the nearest contracted provider, have no entitlement to ambulance transport, and travel at least 50 km. Exceptions to the distance rule apply to certain groups, including children, people receiving haemodialysis and people with a recognised work injury.
- 2
Obtain a travel order
It is issued by your selected primary-care or dental-medicine doctor; when HZZO calls you to exercise a right, it is issued by an authorised HZZO employee.
- 3
Have the travel order certified by the provider
The contracted provider must confirm the completed examination, test or procedure. For repeated journeys, a travel order is valid with only one provider.
- 4
Submit the completed travel order to HZZO
A correctly completed and used travel order is also the reimbursement claim.
Prices and deadlines
| Procedure | Price | Deadline |
|---|---|---|
Procedure cost The final amount depends on the applicable tariff and circumstances of the individual application. | No application fee; reimbursement is EUR 0.11 per kilometre for the shortest road route, not the actual travel cost | Depends on document verification and HZZO payment |
Important notes
- Not every journey to an appointment automatically entitles you to reimbursement.
- Choosing a different provider instead of the one you were referred to can exclude travel reimbursement.
- The right to an escort must be determined by the selected doctor; children under 18 and certain fully incapacitated people are presumed to need an escort.
Common mistakes
- The provider does not confirm the completed service on the travel order.
- Confirmations from several different providers are collected for a repeated-journey travel order.
Institutions
Official sources
Information was editorially reviewed on 02/09/2026. Before applying, check the latest information on official websites.
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